Ever wonder what would happen if we did not have accurate records for certain things in our lives. Say for example you go to see the doctor or the dentist and they did not have any record of your medical history or any record of what took place during your last visit. The same could be said for your home or car. Service work was done but there were no records kept. Imagine driving with no license, registration, or proof of insurance. Although not as critical as these scenarios, the same does hold true when talking about keeping accurate records of your Onspot chain system.
When I first started working for Onspot I was a field technician. Some of my duties included helping customers to measure a vehicle for Onspots, assisting on chain system installs, service/maintenance and driver training, as well as performing fleet reviews. And although today I am currently a sales representative for the company, all of these duties are still a major part of my commitment to service after the sale. I personally find the fleet review to be one of the key components in providing the end user with valued information about their Onspot system. For example, let’s say a plow truck or fire apparatus goes in for spring work on the suspension. In this instance the Onspot system will need to be unbolted and then reattached once the work is completed. Sometimes the Onspot system is remounted properly and other times it is not. This is just one instance where accurate records from the fleet review would eliminate any doubt that the system was reinstalled correctly.
The Onspot Fleet Review program (OFR)
The Onspot Fleet Review program (OFR) is offered to all our customers and gives them the necessary information needed to maintain their Onspot chain system properly. It provides the customer with information about the Onspot system itself, the vehicle it is installed on, and any suggested service or parts that may be needed to keep the system operating properly.This process can be performed independently by our customers, but we recommend that the first time it will be done with a trained Onspot associate. See the Onspot Fleet Review Check List
Although the fleet review process can be done at any time during the year, it is best performed during the spring and summer months. This is typically the time when vehicles equipped with the Onspot system are used on a limited basis, for example schools are out and plow trucks equipped with Onspots are on limited runs (if used at all). In these instances the fleets, especially larger ones, can be evaluated all at once. Another advantage of doing fleet reviews during this time of the year is that it gives the end user time to make any adjustments/repairs to the system well before the upcoming winter season. For more information regarding the Onspot Fleet Review program please contact the sale representative in your area.
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